Good News Garage

Gretchen Breuner 2 months ago

Good News Garage is great news! I'm not from the area, and my car is doing a cross-country road trip. They made sure I was safe for the trip, were responsive and very timely. If I lived in Boston, I would be a regular here for sure! Thanks Casey and Ryan!

Ruben Rosales 3 months ago

Good News Garage’s transparency, accountability, and warm customer reception build trust and confidence even before a service date is set. That’s the lasting impact of their service.

David Sardella 3 months ago

I cannot say enough great things about the team at Good News Garage. I brought in my 2006 Honda Civic with a serious issue and walked out with what feels like a completely different car. The scope of work these guys tackled was enormous. We are talking a full engine replacement due to a cracked block, a new A/C compressor and condenser, rear brakes and rotors, stabilizer links, compliance bushings, thermostat, spark plugs, drive belt, all oil seals, a four wheel alignment, and a state inspection. The fact that they coordinated all of this seamlessly and got it done in one shot is a testament to how well this shop is run. Casey at the front desk was fantastic from start to finish. He kept the communication clear, the process transparent, and made sure there were no surprises along the way. That kind of customer service is rare and genuinely appreciated. Ryan and his father Craig are the real deal. Ryan's expertise is on another level. Diagnosing a cracked engine block, sourcing a quality used engine, and executing a job this complex requires someone who truly knows what they are doing, and Ryan delivered. You can tell this is a guy who takes enormous pride in his craft. Craig bri

Leah Edited 3 months ago

To cut to the chase: be very careful. I took my car here for a burning smell; they looked at the issue but were unable to diagnose a cause despite there being 3 potential sources including the engine running out of oil, the engine being overfilled with oil (documented on their invoice) and the timing cover reportedly leaking oil. We were then told not to drive it on the interstate, suggesting a safety concern but they did not indicate a reason or any urgent recommendations. They also recommended $7400 of additional work for 10 issues they discovered. Given the extraodinary cost, I took it to our usual mechanic at Fresh Pond Gas (we had tried GNG on the strong recommendation of a friend), who had no idea what they were talking about aside from 1-2 of their listed issues. One of the more concerning details was Good News flagged the AC compressor (and we had never complained about issues with our AC) as seized but the AC works-- this is impossible if the AC compressor is seized. The only explanation for this is they never ran the AC or they fabricated the entire issue. Of note, the replacement they quoted was $1500. The other issues they claimed involved different components of the c

Steven Elliott a year ago

If you're searching for an amazing auto repair shop, look no further than Good News Garage. From the incredible skill of their mechanics to their phenomenal pricing, this place is truly a gem. The team at Good News Garage is top-notch. The mechanics are fantastic and their abilities are truly amazing. They're able to quickly and accurately diagnose issues, and their work is always done with incredible precision and care. They don't just fix the problem; they ensure your car is running in its best possible condition. What's even better is their pricing. It's truly phenomenal and incredibly fair, especially for the high quality of work you receive. They're transparent about costs and won't try to sell you on unnecessary repairs. A huge part of what makes this garage so special is the owner and manager, who are one and the same person. This individual is absolutely spectacular—kind, honest, and truly dedicated to their customers. They go above and beyond to make sure you have a great experience, and their positive attitude and professionalism make you feel confident that you're in good hands. Good News Garage is more than just a repair shop; it's a place you can trust. I highly recomm